Update your profile
Open Settings → Profile to manage:- Profile photo — upload, replace, or remove the image teammates see.
- Full name — the name shown in shared workspaces.
- Email — the current sign-in email, shown as read-only.
The Profile page does not currently change your account email. Follow the support or reauthentication process shown in the product if the email must change.
Review authentication
Open Settings → Authentication to review:- the email on the account;
- the most recent sign-in time;
- linked identity providers and when they were last used;
- the password-reset action; and
- Sign out everywhere.
Reset your password
Select Send reset link. Marketer sends the reset flow to the email on the account. Complete it from a device and browser you trust.Sign out every session
Use Sign out everywhere when a device is lost, a session is no longer trusted, or you want to force a fresh sign-in across browsers and phones.Sign-in troubleshooting
- Confirm that you are using the same email or linked identity shown on the Authentication page.
- Use the password-reset flow rather than repeatedly guessing a password.
- Complete verification in the same browser where you began sign-in when possible.
- If you can sign in but cannot reach a workspace, ask an account Owner or Admin to review your membership and workspace grant.
- If access changed unexpectedly, sign out everywhere and start a fresh session before escalating.