Profile and authentication

Profile and Authentication are personal settings. They follow your Marketer identity across every account and workspace you can reach.

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Update Profile

Open Settings → Profile. Under Your details, manage: Profile photos accept JPG, PNG, or WebP up to 5 MB. Select Upload photo or Change photo, then verify the preview. Remove returns the avatar to initials. The full name supports up to 120 characters. Select Save after editing it.

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Review Authentication

Open Settings → Authentication.

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Account

The Account section shows:

• Email; and
• Last sign-in.

Use the timestamp when investigating an unexpected session, but remember it is the account’s latest recorded sign-in—not a list of every active device.

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Identity providers

Identity providers lists how the account can sign in and when each identity was last used. It can include password or social identity providers associated with the account. The page is currently a review surface. It does not expose ordinary link, unlink, or provider-replacement controls.

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Send a password reset

Under Password, select Send reset link.

1. Confirm the account email in the Account section.
2. Select Send reset link.
3. Look for Reset link sent. Check your inbox.
4. Open the message on a trusted device and set the new password.
5. Return to Marketer and sign in again.

Do not forward the reset link or include it in an escalation. If the account uses a linked identity provider, resetting a Marketer password does not secure the external identity-provider account.

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Sign out everywhere

Use Sign out everywhere to revoke every Marketer session for the account, including the current browser, phones, and other browsers. After global sign-out:

1. Secure the email account and any listed identity provider.
2. Reset the Marketer password if appropriate.
3. Sign in through the intended provider.
4. Review connected agents, workspace access, and provider connections for unexpected changes.

The ordinary dashboard sign-out is narrower and signs out the current session. Sign out everywhere is the account-wide containment action.

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Sign-in versus workspace access

Authentication proves your personal identity. It does not grant a workspace. Ask an account Owner or Admin to review Members and roles when authentication succeeds but workspace reach does not.

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Recovery checklist

• Same email or identity provider shown on Authentication
• Password reset attempted instead of repeated password guesses
• Verification completed in the browser where sign-in began when possible
• Account email and provider account secured
• Sign out everywhere used for an untrusted session
• Workspace reach checked separately from authentication
• Unrecognized MCP sessions disconnected

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Next step

Review Security and troubleshooting, then confirm your active workspace and effective role.